ENGINEER, NETWORK, PRINCIPAL

Role: ENGINEER, NETWORK, PRINCIPAL

The Principal Network Engineer plays a lead technical role on our IT Enterprise Services team. This individual will be our expert professional who guides the development, maintenance, and support of all Qualfon technical infrastructure that includes LAN and WAN/SD WAN as well as Security systems.

Under general supervision, performs work of the overall integration of the global enterprise-wide network including participation in planning, design, installation, maintenance, management, and coordination of the company’s wide network.

A person in this position is a technical contributor with excellent knowledge and experience in the area of routing, switching, and security. This role maintains a high level of technical expertise and may study selected vendor products to determine which best meet company needs.

Additionally, this role participates in the presentation of information to management that may result in the purchase and installation of hardware, software, and telecommunications equipment. They may also perform network security procedures and recommend policies.

The candidate will be highly knowledgeable at a senior level in a multi-platform-operating environment like CISCO, Juniper, Palo Alto Networks.

Area of Expertise (Skills)

1. Leads the evaluation, development, and recommendation of specific Networking products and platforms to provide cost-effective solutions that meet business and technology requirements.
2. Researches and designs best-fit infrastructure, network, database, and security architectures for BPO production and corporate infrastructure.
3. Guides the proactive creation and maintenance of tools for monitoring and support.
4. Provides a superior IT experience for each of our internal clients by working with them directly on all day-to-day requests or ongoing initiatives.
5. Creates, deploys, and maintains processes and procedures to ensure company networks, external connections, and associated systems are safe, secure, accurate, monitored, and available 24x7 for all business applications.
6. Creates an effective auditing process for all network and application access initiated or reciprocated by Qualfon or any of its customers.
7. Manages continuous process improvement of all network and network security-related initiatives.

Other Skills and Experiences (Minimum)

• Knowledge of modern router architecture including interworking of control plane and forwarding plane, switch fabric, and egress queuing.
• Previous experience with IT operations in an internal/external infrastructure context, including but not limited to management, design, deployment, and maintenance of internal/external network infrastructure including SDWAN/WAN and LAN.
• Previous experience with deployments and managing all aspects of networking equipment including but not limited to routers, switches, and firewalls.
• Previous experience with internal/external network security including but not limited to: design, deployment, and maintenance in a security context of WANs, LANs, VLANs, routers, switches, hubs, WAPs, IDS, firewalls, and Cisco ISE.
• Ability to comprehend, analyze, and research problems of a complex nature; make judgment decisions and recommendations as to their solution.
• Ability to work in a team environment or independently with general guidelines.
• Ability to write reports and routine business correspondence.
• Ability to effectively present information and respond to questions from managers, clients, and customers.