SPECIALIST I, PROCUREMENT

Job Summary

This position communicates with Qualfon internal stakeholders and the procurement team regarding vendor-related updates, including but not limited to:

• Terms changes
• Price changes
• Vendor contact updates
• Factory/supplier changes
• Bank account changes

Key Responsibilities

• Update respective ERP systems by following standard written procedures.
• Audit invoices to ensure vendor information changes are accurately reflected in ERPs after purchase orders are placed.
• Correct issues as required when purchase orders do not reflect updated vendor information.
• Improve efficiency by ensuring vendor information changes are timely and accurate.
• Audit changes for accuracy to support third-party matching goals, including First Pass Yield and Touchless Processing.
• Work with limited supervision to achieve day-to-day objectives impacting supply chain strategies and operational goals.
• Make minor changes or enhancements to supply chain management processes and systems.
• Explain policies, practices, and procedures to other functions in support of Supply Chain Strategy.

Roles and Responsibilities

• Analyze and solve lower-complexity problems.
• Ensure excellent customer service delivery.
• Oversee and manage service delivery by meeting all contractual and SLA commitments.
• Ensure contract compliance and adherence.
• Act as the Procure-to-Pay (P2P) process owner by:
  • Driving global finance transformation projects.
  • Governing the overall P2P process.
  • Standardizing processes across all regions.
  • Identifying opportunities for process improvements.
  • Updating policies and procedures.
  • Automating processes.
  • Promoting a culture of continuous improvement.
• Ensure all SLA parameters are met.
• Review and drive corrective actions on internal and external audit findings to prevent major non-compliances.
• Monitor and review all projects within the account.
• Collaborate regularly with peers within Qualfon.
• Apply basic statistics and business metrics when discussing matters with stakeholders.
• Continuously seek opportunities to enhance value for stakeholders and clients.
• Make decisions that impact both individual work and potentially the work of others.
• Function as an individual contributor within a team environment.

Experience Requirements

• 2–3 years of relevant experience in Procure-to-Pay (P2P) processes.
• Understanding of ERP systems, including:
  • SAP
  • Ariba
  • GEP
• Knowledge of purchase orders and invoices.
• Significant experience with Microsoft Office applications.

Skills and Competencies

Required Skills

• Professionalism
• Analytical and problem-solving skills
• Ability to work under tight deadlines with accuracy and follow-through
• Experience collaborating remotely with global stakeholders
• Ability to build trust and reliability through work results

Competencies

• Communication
• Business Software Applications
• Cost-Benefit Analysis
• Analytical & Logical Thinking
• Negotiation